Retail Terms & Conditions

Welcome to Millie’s Pet Services online store. By accessing, browsing, and using our website milliespetservices.co.uk, you agree to comply with the following terms and conditions. If you do not agree with these terms, please do not use our website.

ACCEPTANCE OF TERMS

By using our website, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions, which include our privacy policy and any other policies or rules posted on our website.

PRODUCT INFORMATION

We strive to provide accurate product information, including descriptions, images, and prices. However, we do not guarantee that the information provided is complete, accurate, or current. We reserve the right to modify, withdraw, or suspend any product without notice.

ORDERING AND PAYMENT

By placing an order on our website, you agree that you are obligated to pay for the products you order. Payment can be made by credit or debit card, PayPal, or other payment methods offered on our website.

SHIPPING AND DELIVERY

We offer shipping to the UK.. The shipping options and costs will be displayed during the checkout process. Delivery times may vary depending on the shipping method selected and the destination. We are not responsible for any delays or damages caused by the shipping carrier.

RETURNS AND EXCHANGES

We accept returns and exchanges and shipping costs for returns and exchanges are the responsibility of the customer.  Please see our full returns policy HERE.

INTELLECTUAL PROPERTY

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Millie’s Pet Services or its licensors and is protected by copyright and other intellectual property laws. You agree not to reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

LIMITATION OF LIABILITY

To the extent permitted by law, Millie’s Pet Services and its affiliates, officers, directors, employees, agents, and suppliers shall not be liable for any damages, including but not limited to indirect, incidental, special, or consequential damages, arising out of or in connection with your use of our website or any products purchased through our website.

CHANGES TO TERMS AND CONDITIONS

We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our website following any changes indicates your acceptance of the modified terms.

GOVERNING LAW AND JURISDICTION

These terms and conditions shall be governed by and construed in accordance with the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Scotland.

If you have any questions or concerns regarding these terms and conditions, please contact us at enquiries@milliespetservices.co.uk.